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Noticeboard

IMPORTANT DATES FOR YOU DIARY

Protected Learning Time

Thursday 31st October 2019

Please note that the surgery will close at 12.30pm on the above date for staff training.

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IMPORTANT CHANGES TO SURGERY OPENING HOURS

FROM MONDAY 3RD JUNE 2019

THE PRACTICE WILL NOW BE CLOSED DURING THE HOURS OF 12.30PM - 2.00PM

IF YOU FEEL ACUTELY UNWELL DURING THE HOURS WE ARE CLOSED YOU CAN CONTACT NHS24 ON 111

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APPOINTMENT REMINDERS - TEXT MESSAGING

We are pleased to offer the above service. The practice will send you a text message approximately 24 hours before reminding you of the time of your appointment.

Please ensure we hold the correct mobile telephone number on record for you by either completing the patient contacts link at the bottom of our page or alternatively speak to one of the Receptionists.

Unfortunately reminders will not be sent out for children's appointments or for Physiotherapy appointments. 

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NEW PATIENTS ARE ALWAYS WELCOME

We are currently registering new patients.  To register please come into the surgery and collect forms or download from our website and hand completed form into the surgery.

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If you have changed your telephone number, want to let us know your mobile telephone number or have changed your address please advise the surgery by clicking on the  link at the bottom of the screen 

Your contact details

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You can update your medical record at any time by clicking on the link at the bottom of the screen.

Your clinical record

This allows you to update your smoking status, height, weight etc

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Changes in Practice

Please see Practice Newsletter for any changes that are happening in the practice

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Latest News

Important changes taking place at Templehill in 2019!


There are going to be some exciting developments taking place at the surgery in the coming months that we would like to share with you all.


As many of you will be aware, in 2018 we welcomed a substantial number of patients to our practice upon closure of the 101 Medical Practice in Troon. In order for us to continue to provide a first class service to our patients, this means we need to expand our current premises to incorporate more treatment rooms and facilities to help us care for our patients appropriately and effectively. We have been working with the Health Board on plans for this for some time, and are delighted to say that building works are planned to start from the 3rd week in January 2019, and are anticipated to last around 3 months.


What will this mean for you, our patients? Well, as part of the development, the main reception will be upgraded, so you may find on arrival for your appointment that the reception has temporarily been moved into the waiting room in order for these works to take place. You will be able to check in there just the same, as well as still being able to check in on the electronic check-in in the waiting room which is often quicker. There will hopefully be minimal disturbance to the existing consulting rooms and again hopefully there will not be too much disruption outside the practice, although at times there may be temporary obstacles such as skips, vehicles, etc outside the building depending at what stage the building works are at when you attend.


We are all very excited about the development at Templehill, but inevitably for a short time this will mean some disruption to amenities and services for us, our staff and our patients. We ask that you bear with us through this time whilst building works are ongoing – we will do our very best to keep disruptions to a minimum, but would be very grateful for your patience through this period of change – hopefully at the end of it all we will have a building that both us and you will benefit from!

 
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