Comments & Suggestions
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Simply contact the Practice Business Manager, by post at the above address, by telephone on 01292 312012/313717 or email at clinical_practice_troontemplehillsurgery_80607@aapct.scot.nhs.uk and she will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception or from the link below. We are continually striving to improve our service.
Complaints Leaflet