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Welcome to Templehill Surgery 

At Templehill surgery the doctors, nurses & staff take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as family planning services, menopausal advice, childhood vaccinations and child health.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

Practice Email Address

Please use this email address to contact the practice for any related issues.  Please click on the link below:

clinical_practice_troontemplehillsurgery_80607@aapct.scot.nhs.uk 

Protected Learning Time Wednesday 27th November 2024

Our GP Practice takes part in a number of Protected Learning Time (PLT) events throughout the year.  This dedicated time allows the practice the opportunity to close for the afternoon to carry out essential staff training and address learning and professional development needs for the whole Practice team. This Protected Learning Time allows us as a Practice to improve on our service delivery and ensure we are providing a high standard of care to our patient population.

We would like to advise you that the Practice will be closed for a PLT event on the following date:

  • Wednesday 27th November from 12.30pm-5.30pm

Between the hours of 12.30pm-5.30pm on this day, if you require urgent medical attention which cannot wait until the following day to be seen by your GP, please telephone the Ayrshire Urgent Care Service on 01563 826930 and a member of staff will be able to assist you with your enquiry.

The Ayrshire Urgent Care Service will provide a clinical assessment where required and if you require to be seen by a GP within these hours, your GP Practice will contact you directly.

The Charter of Patient Rights and Responsibilities

The Charter of Patient Rights and Responsibilities (the ‘charter’) summarises what you're entitled to when you:

  • use NHS services
  • receive NHS care in Scotland

It also covers what you can do if you feel that your rights have not been respected. Please click on the link for more information:

The Charter of Patients Rights and Responsibilities | NHS inform


Waiting List Validation

NHSScotland is using a new text message service to ensure our patient waiting lists are up to date and that patients still need their appointments or operations.

NHS Ayrshire & Arran patients who are waiting for an operation will receive a text message from the NHSScotland National Elective Coordination Unit (NECU) on mobile number 07860 039092 with a link to answer a couple of questions that will allow us to update our records.

For more information on what this means for you, click on the link below: 

Waiting List Validation Poster

Patients Having Surgery Overseas

The Scottish Gvernment and NHS Scotland have issued the below guidance to all GP surgeries in Scotland.

While the NHS in Scotland will always provide emergency care where necessary, all routine pre and postoperative care should be part of the package of care purchased by the individual patient.

Ther is no obligation on NHS boards to provide such routine pre and postoperative care. (Blood tests, dressings, other tests, ECGs stc).

In the event of a patient advising a healthcare professional of plans to travel overseas for privately arranged surgery, they should be advised firstly that this is not recommended, and secondly that there will be no obligation on their local NHS Board to provide routine pre and postoperative care.

All care required should be provided within the package of care sold by the overseas provider.

Thank you for your understanding of the above.

Important Information Regarding the Coronavirus click the link below

Coronavirus Information and Symptoms

COVID-19 AND INFLUENZA VACCINATION INFORMATION 

Winter Booster Vaccinations for Covid-19 and Influenza

The Practice is not involved in the Winter Booster Vaccination Programme for Covid 19 or Influenza .  Eligible patients will receive a letter to attend a Mass Vaccination Centre.

We strongly encourage everyone to take up their invite.

Patients can contact 0800 030 8013 or go to www.nhsinform.scot/covid-19-vaccine for more information

For more information about the Covid-19 Vaccine please see Covid-19 Vaccine Information Leaflet

 

UPDATING YOUR CONTACT DETAILS OR MEDICAL RECORD

If you have changed your telephone number, want to let us know your mobile telephone number or have changed your address please advise the surgery by clicking on the Online Services link.

You can update your medical record at any time. This allows you to update your smoking status, height, weight etc.

(Site updated 20/11/2024)
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