Noticeboard

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IMPORTANT CHANGES TO SURGERY OPENING HOURS

FROM MONDAY 3RD JUNE 2019

THE PRACTICE WILL NOW BE CLOSED DURING THE HOURS OF 12.30PM - 2.00PM

IF YOU FEEL ACUTELY UNWELL DURING THE HOURS WE ARE CLOSED YOU CAN CONTACT NHS24 ON 111

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APPOINTMENT REMINDERS - TEXT MESSAGING

We are pleased to offer the above service. The practice will send you a text message approximately 24 hours before reminding you of the time of your appointment.

Please ensure we hold the correct mobile telephone number on record for you by either completing the patient contacts link at the bottom of our page or alternatively speak to one of the Receptionists.

Unfortunately reminders will not be sent out for children's appointments or for Physiotherapy appointments. 

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NEW PATIENTS ARE ALWAYS WELCOME

We are currently registering new patients.  To register please come into the surgery and collect forms.

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If you have changed your telephone number, want to let us know your mobile telephone number or have changed your address please advise the surgery by clicking on the  link at the right side of the screen 

Quick Links - Online Services - About You

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You can update your medical record at any time by clicking on the link at the right side of the screen.

Quick Links - Online Services - About You

This allows you to update your smoking status, height, weight etc

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Changes in Practice

Please see Practice Newsletter for any changes that are happening in the practice

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Confidentiality

ConfidentialityThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Sometimes we need to contact you by telephone, this may be to inform you of a test result, to let you know about a change to medication following a hospital appointment or simply to make an appointment with a Doctor or Nurse. Due to patient confidentiality we are unable to leave messages on answering machines or with a relative unless we have specific authorisation from you held on your records. Should you wish this please ask the Receptionist about consent forms

 

Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information

 

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